We provide clients with straightforward advice about cost-effective IT solutions that anticipate and satisfy the needs of your growing business. We’ve been delivering expert systems implementation and pro-active IT management in Toronto for 23 years.

Our Story

Back in 1993, StraightUp IT Solutions Inc. was known as Computer Remedies. Ross Mann started the company when he recognized that he could use his technical expertise and background in electrical engineering to meet the growing demand for computer support in Toronto.
Straight UP Team expands in 1998
After years of flying solo at Computer Remedies, Ross expanded the company to include additional technical and administrative support staff. This allowed the team to provide computer and network support services to a wider variety of businesses throughout Toronto.
We responded to the need for IT support services, becoming many of our client's on-call IT department.
Straight Up IT is an on call IT services department
We started offering our clients peace of mind with offsite email and web server hosting. We've been providing these services long before it was called "the cloud".
Computer Remedies was retired in favour of a name that we believe more accurately reflects our service offering today.  StraightUp IT Solutions was born.
The StraightUP IT Solutions team expands the offering of Managed IT Services, which allows for remote asset management and monitoring. Clients benefit from even faster response times and fewer in-person service calls.

We are a proud to be full-service Apple and Windows IT solutions provider with over 20 years of experience. Most of the clients we started with in 1993 are still our clients today.

We provide IT consulting and tech support for a variety of organizations in Toronto. 

We understand that every business has unique needs and a complex set of requirements. We will work with you  to find a solution that meets your technical needs while minding your budget.


We create long-term relationships with our clients— many of the clients we started with in 1993 are still our clients today. We have helped them grow and have grown along with them.

We take our client’s security so seriously that we won’t publicize who we work with – though we can assure you, it’s an impressive list.

Who we have worked with:

  • Advertising agencies
  • Publishing companies 
  • Accounting offices
  • Interior design firms
  • Town planners
  • Small, specialized businesses
  • Growing startups

Our Tech Support Team


Founding Partner

As StraightUp’s founder, Ross has been delivering “computer remedies” and IT solutions for over 20 years. He especially enjoys implementing complex network infrastructure and remote management solutions.

Ross is fueled by caffeine, fatherhood and a passion for shooting things (with his camera).

The best piece of straight up advice Ross has heard comes from Albert Einstein: “Logic will get you from A to B. Imagination will take you everywhere.” 


Senior IT Support Specialist

Alex joined the StraightUp team in 2010. He has 10 years of experience and excels at delivering solutions for Apple and OS X.

Alex is fueled by chocolate, tea and has a deep appreciation for his car.

The best piece of straight up advice Alex ever received is: “Trust, but verify.”


IT Support Specialist

David joined the StraightUp team in 2017. He has 4 years of experience and is a wizard with Windows workstations and managing eCommerce solutions.

David is fueled by tea and a passion for new technology. When he’s not in front of a computer, you will probably find him stargazing.

The best piece of straight up advice David ever received is: “Be curious, but always have a sense of understanding.”

Cable installation graphic

Wiring & Telephone Specialist

Lou joined the StraightUp team in 2005. He loves using his various certifications in network cabling and systems management to help clients untangle tricky installations.

Lou is fueled by the rush from playing ice hockey and is appreciated by his family for his cooking prowess.

The best piece of straight up advice Lou ever received is: “Enjoy every moment to the fullest.”


Office Manager

Samantha joined the StraightUp team in 2016. She uses her multi-faceted skill set to help the StraightUp team play their A-game. This has earned her the nickname “Sam of all Trades”.

Samantha is fueled by tea, gardening & a lust for life.

The best piece of straight up advice Samantha has ever received is: “Keep on keepin’ on.”

Need some IT advice?
We'll give it to you StraightUp.

Straight UP Team expands in 1998

Want to join our team?

Check out our CAREERS page for openings.

Top notch Tech Support and secure Cloud backup Toronto

Want to learn more about our IT Support services?

Check out what we do.