Straight Up IT Solutions is staffed by talented, fun and diverse people with a common goal of creating incredible customer experiences for small and medium-sized businesses. 

Current Openings:

We're looking for an IT Support Representative

We are looking for an experienced IT Services Professional to join our team. The ideal candidate will  support our customers’ needs while becoming their trusted advisor and providing top-quality service so that they can run their businesses efficiently and effectively.

We offer:

  • An open, engaging work environment with rewards for those who excel
  • Opportunities for growth and professional development
  • The chance to work with state-of-the-art, leading-edge technologies
  • A great team environment and which fosters mentorship and skill-sharing
  • A flexible work schedule
  • A long-term position in a fast-growing company


The ideal candidate will have:

  • Two or more years of experience in the IT service industry
  • Experience with the design, installation, configuration, administration and troubleshooting of the following products:
    • Windows and Macintosh operating systems
    • Microsoft Windows server 2003/2008
    • Mac OS X server
    • Dell/Apple server hardware
    • SQL and database servers
    • Microsoft active directory
    • OS X open directory
    • Microsoft Exchange 2007/2010
    • IIS and web servers
    • Backup software and clone technologies
    • Various firewalls and core switch networking
    • Routers, switching and wireless LAN implementation
    • VoIP technologies
  • Strong knowledge of:
    • TCP/IP networking and network connectivity
    • Microsoft server and active directory environments
    • LAN/WAN/wireless network configurations
    • Routing/switching technologies
  • Experience dealing with security appliances, backup technology and antivirus solutions
  • Migration and infrastructure upgrade experience
  • The following attributes:
    • Excellent customer service skills
    • Excellent communication skills
    • Superior time management and organizational skills
    • Ability to work both independently and in a team environment
    • Effective relationship-management skills
    • Ability to think on their feet and outside the box
    • Strong consulting and documentation skills
    • Ability to work in a constantly changing, fast-paced environment
    • Ability to work outside of regular business hours at clients’ sites
    • A valid driver’s licence and vehicle

Think we might be a good match? Then we want to hear from you. Please send a brief cover letter and your resume to [email protected]

Straight UP Team expands in 1998